Terms & Conditions

Effective Date: July 9, 2026
Last Updated: July 9, 2026

Welcome to the website of Kessler Family Wellness, home of OC Fight Docs. These Terms & Conditions govern your use of our website, online forms, appointment request tools, text messaging, email communication, and related services.

By accessing this website, submitting a form, requesting an appointment, or communicating with Kessler Family Wellness, you agree to these Terms & Conditions. If you do not agree, please do not use this website or submit information through our online forms.

1. About Kessler Family Wellness

Kessler Family Wellness provides chiropractic care, rehabilitation, recovery services, wellness support, and related patient services. OC Fight Docs is a specialized extension of Kessler Family Wellness focused on athlete care, injury recovery, fight camp support, and performance-based recovery services.

Certain services may involve licensed healthcare providers, third-party medical providers, or additional clinical evaluation before treatment is recommended or provided.

2. Website Information Is Not Medical Advice

The information on this website is provided for general informational and educational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Nothing on this website should be interpreted as medical advice, a treatment recommendation, or a substitute for an evaluation by a qualified healthcare professional.

If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

3. No Provider-Patient Relationship Created Online

Using this website, submitting an appointment request, completing an interest form, sending a message, or communicating with Kessler Family Wellness online does not create a provider-patient relationship.

A provider-patient relationship is only established after appropriate intake, evaluation, consent, and acceptance by the practice or provider.

4. Appointment Requests

Online appointment forms are appointment requests only. Submitting a request does not confirm an appointment.

A member of our scheduling team may contact you by phone, text, or email to review availability, confirm your information, and finalize scheduling.

Your appointment is not confirmed until you speak directly with a scheduler or authorized representative of Kessler Family Wellness and receive confirmation from our team.

Kessler Family Wellness reserves the right to accept, decline, reschedule, or cancel appointment requests based on provider availability, service appropriateness, scheduling limitations, or other operational needs.

5. Accuracy of Information

You agree to provide accurate, current, and complete information when submitting forms, requesting appointments, communicating with our team, or participating in services.

You are responsible for updating us if your contact information, medical history, insurance information, or other relevant details change.

Kessler Family Wellness is not responsible for delays, missed communications, or scheduling issues caused by inaccurate or incomplete information.

6. Service Availability

Not all services listed on the website may be available to every patient. Services may depend on provider evaluation, medical appropriateness, availability, insurance coverage, eligibility, and other factors.

Descriptions of services, therapies, programs, or treatment options do not guarantee that a specific service will be recommended, available, covered by insurance, or appropriate for your condition.

7. Wellness Peptide Program

The Wellness Peptide Program may involve medical doctor prescribed, reviewed, and monitored care when appropriate.

Submitting an interest form for the Wellness Peptide Program does not guarantee eligibility, treatment, prescription, approval, medical clearance, or results.

All treatment decisions, prescriptions, monitoring, and clinical recommendations are based on medical review, health history, provider judgment, applicable law, and patient-specific factors.

Kessler Family Wellness may assist with customer acquisition, intake coordination, communication, and administrative support. Medical decisions are made by appropriately licensed medical professionals when required.

8. Results Are Not Guaranteed

Kessler Family Wellness does not guarantee specific outcomes, results, recovery timelines, performance improvements, pain relief, weight loss, wellness outcomes, or medical results.

Patient results vary based on many factors, including condition severity, medical history, consistency with care, lifestyle, compliance with recommendations, and individual response to treatment.

Testimonials, images, service descriptions, and examples on this website are for informational and marketing purposes only and should not be interpreted as a guarantee of results.

9. Payment, Insurance, and Financial Responsibility

Patients are responsible for understanding their financial obligations, including copays, deductibles, coinsurance, self-pay fees, package pricing, and non-covered services.

Insurance benefits, eligibility, and coverage are not guaranteed until verified and processed by the insurance carrier. Any quote of benefits is not a guarantee of payment.

Patients may be financially responsible for services not covered, denied, or partially paid by insurance.

Payment terms, refund policies, cancellation policies, and package terms may be provided separately and may vary by service.

10. Cancellations, Rescheduling, and Missed Appointments

Kessler Family Wellness may maintain cancellation, rescheduling, and missed appointment policies. These policies may be communicated at the time of scheduling, intake, or service purchase.

Patients are responsible for notifying the office as early as possible if they need to cancel or reschedule an appointment.

Repeated missed appointments, late cancellations, or failure to comply with scheduling policies may result in fees, loss of appointment privileges, or changes to scheduling availability.

11. Website Use

You agree not to misuse this website or interfere with its operation. You may not:

Use the website for unlawful purposes
Attempt to gain unauthorized access to systems or data
Submit false, misleading, harmful, or fraudulent information
Copy, scrape, reproduce, or exploit website content without permission
Upload or transmit viruses, malware, spam, or harmful code
Use the website in a way that disrupts service or harms other users

Kessler Family Wellness may restrict or terminate access to the website at any time if misuse is suspected.

12. Intellectual Property

All website content, including text, graphics, logos, images, icons, videos, layouts, design elements, service descriptions, and branding, is owned by or licensed to Kessler Family Wellness unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, or use any content from this website for commercial purposes without written permission.

Kessler Family Wellness, OC Fight Docs, and related logos, names, and branding may not be used without prior written approval.

13. Third-Party Links and Tools

This website may contain links to third-party websites, scheduling tools, payment processors, forms, platforms, or external resources.

Kessler Family Wellness is not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.

Use of third-party services is at your own risk and may be governed by separate terms and privacy policies.

14. SMS/Text Messaging Terms

By providing your mobile phone number and opting in through our website, forms, scheduling process, intake paperwork, or other communication channels, you consent to receive text messages from Kessler Family Wellness and/or OC Fight Docs.

Text messages may include:

Appointment request follow-ups
Scheduling communication
Appointment confirmations
Appointment reminders
Rescheduling or cancellation updates
Patient care-related communication
Service information requested by you
Wellness program follow-up
Limited promotional or marketing messages, if you have provided appropriate consent

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

Consent to receive marketing text messages is not a condition of purchasing any service or receiving care.

15. SMS Opt-In Consent

When you submit your phone number through a website form or otherwise provide consent, you authorize Kessler Family Wellness to contact you by text message at the number provided.

You confirm that you are the subscriber or authorized user of the phone number provided.

You agree to notify us if your phone number changes or if you are no longer the authorized user of the number.

16. SMS Opt-Out Instructions

You may opt out of text messages at any time by replying STOP to any text message from us.

You may also use other reasonable opt-out language, such as UNSUBSCRIBE, CANCEL, END, QUIT, or OPT OUT.

After opting out, you may receive one final message confirming your opt-out request.

You may also contact our office directly to request removal from text messaging.

Opting out of promotional or marketing messages may not prevent transactional or care-related communications where legally permitted, such as appointment-specific updates or communications necessary to provide requested services.

17. SMS Help Instructions

For help, reply HELP to any message or contact Kessler Family Wellness directly:

Phone: (714) 258-7116
Email: info@kesslerfamilywellness.com

18. SMS Privacy

We do not sell your mobile phone number or SMS consent information.

Mobile information and SMS consent will not be shared with third parties for their own marketing or promotional purposes.

We may share information with service providers who help us deliver text messages, manage communications, schedule appointments, operate technology systems, or support patient services. These providers are only permitted to use information as needed to provide services on our behalf.

19. Email Communications

By providing your email address, you consent to receive email communication related to your inquiry, appointment request, scheduling, patient communication, service information, or other relevant updates.

You may unsubscribe from promotional emails by using the unsubscribe link where provided or by contacting us directly.

Transactional or care-related emails may still be sent when necessary to support requested services, appointments, or patient care.

20. Privacy

Your use of this website and submission of information are also governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, protect, and share information.

21. HIPAA and Protected Health Information

Certain health information may be protected under federal and state privacy laws, including HIPAA, when applicable.

This website is intended for general information and communication. Please avoid submitting highly sensitive medical details through general website forms unless the form is specifically intended for that purpose.

If you become a patient, additional privacy rights may apply under our Notice of Privacy Practices.

22. Limitation of Liability

To the fullest extent permitted by law, Kessler Family Wellness, its owners, providers, employees, contractors, affiliates, and representatives are not liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

Use of this website
Inability to access the website
Reliance on website content
Submission of forms or online information
Third-party links or services
Technology errors, interruptions, or delays
Unauthorized access beyond our reasonable control

Nothing in these Terms limits liability where prohibited by law.

23. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis.

Kessler Family Wellness makes no warranties or representations that the website will be uninterrupted, error-free, secure, accurate, complete, or free from viruses or harmful components.

24. Indemnification

You agree to indemnify and hold harmless Kessler Family Wellness, its owners, providers, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, submission of inaccurate information, or violation of applicable law.

25. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from these Terms, website use, or related communications shall be handled in accordance with applicable California and federal law.

26. Changes to These Terms

Kessler Family Wellness may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Your continued use of the website after updates are posted means you accept the revised Terms.

27. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Kessler Family Wellness
1431 Warner Ave, Suite D
Tustin, CA 92780