Effective Date: July 9, 2026
Last Updated: July 9, 2026

Kessler Family Wellness, including OC Fight Docs, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information submitted through our website, online forms, phone calls, text messages, email communication, and other interactions with our practice.

By using our website or submitting information to Kessler Family Wellness, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Phone number

• Email address

• Date of birth

• Appointment request details

• Service interests

• Health-related information you choose to submit through a form

• Insurance or payment-related information, when applicable

• Communication preferences

• Any other information you choose to provide

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referral source, and general website usage data.

How We Use Your Information

Kessler Family Wellness may use your information to:

• Respond to appointment requests

• Contact you regarding scheduling or patient inquiries

• Provide information about services you requested

• Communicate with you by phone, email, or text message

• Review your interest in wellness, recovery, chiropractic, rehabilitation, or medical services

• Improve our website, services, and patient experience

• Maintain internal records

• Support administrative, operational, billing, or compliance functions

• Follow applicable legal, regulatory, and professional requirements

Submitting an appointment request or interest form does not create a confirmed appointment or establish a provider-patient relationship. Appointments are not confirmed until you speak directly with a scheduler or authorized member of our team.

Health Information and HIPAA

Kessler Family Wellness may be subject to federal and state health privacy laws, including the Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA, when handling protected health information.

This website Privacy Policy explains how information may be collected through our website and general communications. It does not replace any HIPAA Notice of Privacy Practices that may apply to care provided by Kessler Family Wellness or its affiliated providers.

If you become a patient, additional privacy rights and protections may apply to your protected health information. You may request a copy of our Notice of Privacy Practices by contacting our office.

Wellness Peptide Program and Medical Review

The Wellness Peptide Program may involve information submitted through an online interest or assessment form. Information submitted through this form may be reviewed to determine whether you may be contacted for additional steps.

When appropriate, care related to the Wellness Peptide Program may be prescribed, reviewed, and monitored by a licensed medical doctor or licensed medical provider. Submitting a form does not guarantee treatment, prescription, eligibility, approval, or specific results.

Kessler Family Wellness may help coordinate intake, communication, and patient support. Medical eligibility, prescriptions, treatment decisions, and monitoring are handled by appropriately licensed medical professionals when required.

Text Message and Email Communications

By submitting your phone number or email address, you authorize Kessler Family Wellness to contact you regarding your inquiry, appointment request, care-related communication, scheduling, reminders, and service information.

Text message frequency may vary. Message and data rates may apply. You may opt out of marketing-related text messages at any time by replying STOP. You may request help by replying HELP or contacting our office directly.

Opting out of marketing messages may not prevent us from sending necessary transactional or care-related communications where legally permitted, such as appointment reminders, scheduling updates, or other service-related communications.

We do not sell your phone number or SMS consent information. Mobile information will not be shared with third parties for their own marketing or promotional purposes.

How We Share Information

We may share information only as reasonably necessary for business, operational, legal, or care-related purposes, including with:

• Scheduling and administrative staff

• Healthcare providers involved in your care

• Licensed medical providers when medical review or treatment is involved

• Billing, payment, or insurance support providers

• Website, CRM, email, phone, SMS, hosting, analytics, and technology service providers

• Legal, regulatory, or compliance advisors

• Government agencies, regulators, or law enforcement when required by law

We do not sell your personal information.

We do not disclose personal information to third parties for their independent marketing purposes without your consent.

Website Analytics and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use our site, improve user experience, measure marketing performance, and support website functionality.

These tools may collect information such as pages visited, device type, browser type, general location, referring website, and interactions with website content.

You may be able to adjust your browser settings to block or limit cookies. Some website features may not function properly if cookies are disabled.

We do not knowingly use website tracking tools to collect protected health information without appropriate safeguards. Please do not submit sensitive medical details through general website forms unless the form is specifically intended for that purpose.

Third-Party Links and Services

Our website may contain links to third-party websites, platforms, payment processors, scheduling tools, or other services. Kessler Family Wellness is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

However, no website, online form, email, text message, or internet-based system can be guaranteed to be 100% secure. Please use caution when submitting sensitive information online.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, support patient care and operations, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and applicable legal or healthcare recordkeeping requirements.

California Privacy Rights

California residents may have certain privacy rights under applicable California privacy laws. Depending on the nature of your relationship with Kessler Family Wellness and the information involved, these rights may include the right to:

• Know what personal information is collected

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of certain uses or disclosures, where applicable

• Not be discriminated against for exercising privacy rights

Some information may be exempt from certain California privacy law requirements, including information protected by HIPAA or other healthcare privacy laws.

To submit a privacy request, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

If a parent or guardian believes a child has submitted information to us, please contact us so we can review and delete the information where appropriate.

No Guarantee of Treatment or Results

Information submitted through our website does not guarantee appointment availability, treatment eligibility, medical approval, prescriptions, insurance coverage, or specific results.

All care recommendations, treatment plans, and medical decisions are based on provider evaluation, clinical judgment, patient history, and applicable legal and professional standards.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, your information, or your privacy rights, please contact us:

Kessler Family Wellness
1431 Warner Ave, Suite D
Tustin, CA 92780

Phone: (714) 258-7116
Email: info@kesslerfamilywellness.com

For appointment requests or scheduling questions, please contact:
scheduling@kesslerfamilywellness.com J